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Service
Our nationwide network of fully qualified refrigeration engineers look after all our commercial refrigeration products sold with a labour warranty, giving you peace of mind with every purchase.
To book a warranty service, call 01332 850064
Two-Year Parts Warranty as Standard
All our integral commercial refrigeration products come with a two-year parts warranty as standard. It covers all electromechanical parts against defects. We’ll replace any defective components with a like-for-like or compatible part.
The parts warranty doesn’t cover shelves, baskets, trays, pans, light bulbs, tubes, gaskets, trims or other consumable items and breakables are not covered by warranty, unless they’re confirmed as being damaged within 24 hours of the unit’s delivery. The parts warranty doesn’t cover stock loss due to unit failure or claims for consequential losses. An optional one-year labour warranty is available for purchase.
Please see our warranty page for more details about how our warranties works, what’s covered and what’s not, or contact us if you have any queries.
Fully Qualified and Approved.
All our engineers are fully qualified to meet the latest UK and European compliance requirements, and all are fully F-Gas trained.
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Fast Solutions
Our engineers carry a range of spares to enable them to repair your unit on the first visit. If another part is required, we offer a priority next-day service for delivering new parts.
Nationwide Service
Our network of engineers covers the whole of the UK mainland (England, Scotland, Wales), including most offshore islands, Northern Ireland and the Republic of Ireland.
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![Spare Parts Support](https://headlessapi.tefcold.com/images/crop/5120/0/ce/aHR0cDovL2Ntcy50ZWZjb2xkLWxpdmUvRmlsZXMvVUsvSW1hZ2VzJTIwLSUyMFVLL1NlcnZpY2UvaW1hZ2VfU3BhcmVfUGFydHNfU3VwcG9ydF8xLmpwZw==.jpeg)
Spare Parts Support
We aim to deliver prompt and efficient repairs. To ensure any warranty repairs happen as quickly as possible, we carry a comprehensive range of spare parts. Coupled with our next-day timed delivery service.