Delivery
TEFCOLD UK work closely with carefully selected carriers to give you the best possible delivery service throughout UK mainland, Northern Ireland and the Republic of Ireland.
THE MAJORITY OF OUR DELIVERIES ARE MADE ON 18 TON VEHICLES (these are around 4m/13ft high and 11m/36ft long, approximately the size of a double-decker bus).
If there are any delivery restrictions please let us know. Failed deliveries may incur abortive delivery charges. (Please see terms and conditions).
Orders placed, completed (and paid for if required) by 3pm will be despatched on the same day (Monday - Friday). Orders placed by email must be completed by 2.30pm.
Standard Delivery - UK Mainland
If your order has been sent on our standard delivery service then you will receive a book-in call before delivery (if the phone is not answered on the book in call we will leave a message if possible, we will still make the delivery). On delivery the units will be taken into site in a packed state assuming clear easy access to ground floor.
If you need a particular type of delivery - This could be timed, am/pm, small vehicle or any other delivery requirement please contact Sales on 01332 850090. We have access to a variety of special delivery services and can accommodate many delivery requests.
Deliveries are made between 8am and 6pm Mon/Fri.
Next Day Delivery - UK Mainland
Many of our units are available on a next day delivery service. This will be a one man crew, pavement drop, between 8am & 6pm. A book in call will be made on the day of delivery by the driver on the number you have supplied. The delivery will be made regardless of whether the phone is answered or not.
Please make sure you supply a correct phone number.If no one is on site to receive the goods when delivery is made, it will be aborted, and charges may apply.
Deliveries to N. Ireland
2 day delivery service. One man crew, pavement drop. Book-in call before delivery. Deliveries between 8am and 6pm Mon/Fri. (Offshore Islands are not included).
Deliveries to Republic of Ireland
3 day delivery service. One man crew, pavement drop. Book-in call before delivery. Deliveries between 8am and 6pm Mon/Fri. (Offshore Islands are not included).
Special Requirements
If you need a particular type of delivery - This could be timed, am/pm, small vehicle or any other delivery requirement please contact us. We have access to a variety of special delivery services and can accommodate many delivery requests.
Spare Parts and Accessories
All accessories or spare parts ordered (without a cabinet) are delivered by tracked courier or Royal Mail.